Privacy Notice

Introduction

Thank you for visiting www.neo-medical.com (the “Website”). Neo Medical S.A. (“Neo Medical”) is committed to protecting your privacy and adhering to applicable European and local national data protection regulations.

This notice (“Privacy Notice”) explains how Neo Medical collect, hold, process, use and protect the personal data gathered through this Website.

By accessing and browsing this Website, you accept to the terms of the most recent version of this Privacy Notice and of the Terms of Use about your use of this Website.

This Privacy Notice applies only to this Website, therefore if you visit another website related to, recommended by Neo Medical, or linked to this Website, please consult the privacy notice on the respective website.

Internet transmission are never totally secure or error-free; hence, you should carefully decide what type of information you send us via e-mail and more particularly any sensitive personal information, and consider installing the appropriate firewall, anti-virus and anti-spyware protections for your computer.

If you suspect any security compromise or detect vulnerabilities, please report these data incidents immediately by contacting us as described in the “Contact Information” section below.

What is personal data

Personal data means all information that relates to an identified or identifiable individual. Personal data collected through visiting this Website may include: name; address; phone or fax number; email address; Unique personal identifier (e.g., device ID, online identifier), Internet Protocol address; geolocation data; bank account details; (emergency contact persons; for healthcare professional, a license number or national identifier; passport info; Social Security Number; other similar identifiers; medical information, health information or reports; internet or other electronic network activity information (e.g., browsing history, interaction with our website, etc.); Resume or CV and other professional, employment-related information.

Collection of personal data

As you navigate through this Website, you may give Neo Medical access to your personal data in order to support a query you have, file a registration form or elect to receive particular information, or to participate into a survey or other activities.

Neo Medical may also automatically collect information about you and your activities during your visit through cookies (described below) or ask you for certain personal data in order to personalise your visits to the Website.

No sharing of personal data with third-parties

Neo Medical will not sell or share your personal data to third parties for their own marketing purposes. Neo Medical will not share your personal data collected from this Website with an unrelated third-party without your permission, except as otherwise provided in this Privacy Notice.

In the ordinary course of business, Neo Medical may share your personal data with its affiliates or third-party companies that Neo Medical hire to perform services or functions on its behalf; though, Neo Medical will not authorize them to keep, disclose or use your personal data with others except for the sole purpose of providing the services we asked them to provide.

If necessary, and in compliance with applicable laws, Neo Medical may also disclose your personal data to third-parties to:

  • enforce this Privacy Notice and the Terms of Use
  • protect Neo Medical’s rights or property
  • protect someone’s health, safety or welfare
  • comply with a law or regulation, court order or other legal process
  • investigate, or cooperate with law enforcement authorities in investigating and prosecuting, suspected fraud or illegal activities

How Neo Medical may use your personal data

Neo Medical, as the data controller, on behalf of affiliates of the Neo Medical Group will only process your personal data where there is a legal basis for doing so, and for the purpose for which it was collected from this Website. Depending on such purpose, the legal basis for processing may be based on:

  • Neo Medical’s legitimate interest; provided that such legitimate interests is compatible with your interests and fundamental rights:
    • to respond to your inquiry related to media; partnerships; collaboration; development of business relationship; and any other general enquiries,
    • to respond to enquiries regarding data privacy and your privacy rights,
    • to respond to applications for current vacancies and/or accept unsolicited job applications,
    • any other legitimate business purposes such as data analysis, audit, improving products, services, content and programs;
  • Neo Medical’s need to comply with applicable laws and regulations, within or outside your country of residence, or in response to a court order;
  • the safeguard of vital interests and to comply with applicable safety obligations and regulatory requirements related to vigilance, reporting of adverse event or other safety information related to Neo Medical’s products.

If you choose not to provide the personal information we reasonably require, it may delay or restrict Neo Medical’s ability to provide the information or services you have requested.

Neo Medical may, rely on other legal basis, such as your consent or a contractual relationship between you and Neo Medical.

If based on consent, Neo Medical may ask you to sign a document, or to fill-in an online “opt-in” form or to follow other relevant procedures to allow you to be fully informed and then either clearly accept or refuse the data processing of your personal data.

If based on a contractual relationship, the processing of your personal data is generally necessary to the execution or the performance of a contract with you; hence, if you do not wish Neo Medical to process your personal data in that context, Neo Medical may refuse to enter into such contract and will not be able to provide the products or services covered in this contract.

Cookies

When you visit this website, data about your use of the Website may be collected using cookies and other tracking technologies (like gifs, web beacons, etc.) with the purpose of assisting you in navigation, assisting in registering for our events, login and your ability to provide feedback, analysing the use of our products, services or applications, assisting with our promotional and marketing efforts (including behavioural advertising), offering content of third parties (such as social media content).

This tracking technology uses cookies to collect aggregate data about website usage and activity, such as how many users visit the Website and how often. A cookie is a small file that we store on your browser or the hard drive of your computer if you agree. This data may be shared with a third-party service provider in order to further improve our web services. No personal data can be accessed or collected via these cookies. The use of this type of technology shall comply with applicable data protection regulations and the current E-Privacy Regulation.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you use your browser settings to block all cookies, you may not be able to access all or parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, once you have opted in to accept our cookies, our system will issue cookies as soon as you visit this Website.

Retention of personal data

Neo Medical will retain your personal data only for the period required to fulfil the purposes outlined in this Privacy Notice or for a longer period if required or permitted by law or by applicable regulations and regulatory requirements in the Medical Devices industry.

Your rights

In accordance with the applicable European and local national data protection laws, as a data subject from who Neo Medical may have collected, held and processed personal data, you are afforded the following specific rights, some are subject to limitations or conditions depending on the legal basis for processing, Neo Medical must give effect to:

  • Right to access and rectification: you have the right to request a copy of your personal data and to obtain the rectification of your personal data if inaccurate, incomplete or obsolete.
  • Right to erasure and restriction of processing: you have the right to request the erasure of your personal data (‘right to be forgotten’); or for the restriction of processing your personal data.
  • Right to data portability: you have the right to receive your personal data for transmission to a third-party or to have your personal data directly transferred by Neo Medical to the third-party of your choice, where technically feasible.
  • Right to object: you have the right to object to the processing of your personal data.

If you would like to submit a request in relation to a data subject right, please contact us as described in the “Contact Information” section below and we will take necessary steps to respond as soon as possible.

You also have the right to contact or file a complaint before your relevant data protection authority regarding the processing of your Personal Data.

Cross-borders transfer

Neo Medical may transfer your personal data to other locations including Neo Medical’s affiliates’, contractors’, partners’ or agents’ locations where there are legitimate grounds for such a transfer. Such locations may include countries outside the European Economic Area (EEA). Any such transfers will be safeguarded by internal international data transfer agreements, to ensure that your personal data is protected in accordance with the applicable European and national data protection laws (including, notably, the European Commission’s Standard Contractual Clauses, as applicable).

Links to other websites

Neo Medical is not responsible for the content, quality, data processing activities or data protection practices of any other website this Website may provide links to. If you visit another website, please consult the privacy notice and privacy settings of the respective website.

Security information

Neo Medical maintains a number of appropriate technical and organizational security measures to safeguard your personal data from unauthorized access, use, disclosure, accidental destruction or loss. Whenever appropriate, and pursuant to the principle of data minimization, Neo Medical is committed to the encryption, anonymization or pseudonymization of personal data, and personal data will be stored securely in a designated system.

Children

This website is not designed or intended for use by children under the age of 16. Neo Medical do not knowingly collect any personal data on this website from anyone under the age of 16 (or less if provided for by applicable national laws) without the prior, verifiable consent from his or her legal representative.

Modifications

This Privacy Policy may be amended at any time. We will not proactively notify you of any such changes and recommend you consult our Privacy Notice when revisiting our Website to review any changes.

This Privacy Notice was last update on October 1st, 2020.

Contact Information

If you have questions or comments about this Privacy Policy, please contact us here.

You may also send mail to:

Neo Medical S.A.
Route de Lausanne 157 A,
Villette (Lavaux)
Switzerland